All wholesale sales are final once an order is delivered or picked up. We don't accept returns of food, beverages or other products for change of mind, slow sales or expiration after delivery.
Damaged, short or incorrect orders. If your order arrives damaged, is missing cases, or contains the wrong items, report it within 48 hours of delivery or pickup:
Please include your order number, clear photos of the product and packaging, and the BOL with the issue noted.
How we resolve claims. After we verify your claim, we will send a replacement on your next order or issue a credit or refund for the affected items.
Cancellations. You can cancel any time before paying for your revised order. Orders not paid within 3 business days of the date we send the revised order may be cancelled. We don't start preparing an order until payment is received.